Premier Synology Data Recovery Services
Prime Data Recovery Services is dedicated to delivering top-tier Synology data recovery solutions for all models. With advanced tools and a team of experienced engineers, we proudly maintain a 99% success rate in recovering lost or deleted data from any Synology device model. No matter the NAS, SSD, or hard drive you’ve experienced damage on, our expertise ensures we can recover your precious files!

Our Expertise in Synology Data Recovery
Bringing our extensive expertise to the U.S., Prime Data Recovery Services has developed advanced methodologies for Synology data recovery. Synology NAS devices, particularly those with multiple drive bays, are prone to physical damage. Common issues include:
- Drive failure
- Lost files
- Corrupted file systems
Our expert technicians accurately diagnose the problem, and our engineers safely repair the device to facilitate effective recovery.
Comprehensive Synology NAS Data Recovery
Synology NAS devices are renowned for their reliability and versatility in data storage, catering to a wide range of users from personal businesses to large enterprises. Our certified engineers are regularly trained to ensure they are equipped to recover data from any of the latest Synology models. We specialize in recovering data from all Synology NAS devices, including but not limited to:
DS Series: DS120j, DS220j, DS420j, DS220+, DS420+, DS720+, DS920+, DS1520+, DS1821+, DS1621+, DS1621xs+, DS1821xs+, DS1823xs+, DS2419+, DS3617xs, DS3615xs
RS Series: RS820+, RS1221+, RS1221RP+, RS2421+, RS3621xs+, RS3621RPxs, RS4021xs+
RX Series: RX1217, RX418, RXD1219
A key feature of Synology NAS devices is their robust RAID configuration support. Their models can be configured in various RAID arrays, including RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, RAID 50, and RAID Z. For maximum fault tolerance, we recommend ensuring your Synology NAS device is configured to withstand a drive failure.

Common Causes of Synology NAS Failures
Despite their quality, Synology NAS devices can experience various errors leading to catastrophic data loss. Common issues include:
- Failed hard drives
- Power outages
- Firmware corruption
To mitigate these risks, we advise using surge protectors, avoiding liquid exposure near the device, and carefully arranging RAID configurations.
Synology NAS Failure Scenarios
- Overwriting
- Improperly Arranged RAID Systems
- Natural Wear-and-Tear
- Power Surges
- Firmware Issues
- Infected File Systems/Malware
- Multiple Disk Failures
- Water Damage
- Fire and Smoke Damage
- Hardware Controller Failures
- Physical Breakage
- Accidental File Deletion
- Power Failures
Regardless of the reason for your data loss, our team is equipped to recover your data. We have successfully retrieved data from thousands of Synology devices across various scenarios, including hardware malfunctions, software issues, accidental deletions, and more. Our expertise and cutting-edge technology ensure the highest probability of successful Synology NAS data recovery.
Our Recovery Process
If you encounter any of the issues mentioned, contact our data recovery service immediately. With access to a certified ISO Class 10 cleanroom, our data technicians bring years of industry experience. If there’s a way to salvage your data, our specialists will find it.
We employ various tools and methods to repair Synology NAS devices, including:
- Microscopic soldering techniques
- Component replacements (e.g., platter heads)
- Customized data recovery software
Many online data recovery platforms offer low-quality software, ignoring that each unsuccessful attempt can further damage the drive. We advise against attempting recovery until you are confident in your chosen method. Additionally, we adhere to stringent security protocols to ensure your personal data remains encrypted. We operate on a closed, secure storage network and conduct thorough background checks for all staff.
Emergency Recovery Services for Synology Products
For urgent data recovery needs, we offer comprehensive technical assessments and emergency services tailored to meet your requirements. We prioritize keeping our customers informed throughout the recovery journey, explaining complex concepts in simple, understandable terms.
We strive to make each customer feel integral to the process. Once your data is successfully recovered, our skilled experts will provide a thorough backup plan, ensuring you never have to fear severe data loss again!
Contact us today to recover your Synology NAS data securely and efficiently.
Certified and Nationwide Service
With certified data recovery services and a 99% success rate, our team guarantees that your valuable data is in safe hands. Serving clients across Canada, we provide trusted, professional data recovery solutions, allowing you to return to normal operations as quickly as possible, no matter where you’re located.
Risk-free Evaluation
Our process begins with a risk-free evaluation, where our technicians will assess the cause and extent of your data loss. From this evaluation, we determine the most effective recovery strategy tailored to your unique situation, ensuring your data is handled with the utmost care and precision.
Customer Satisfaction Guarantee
At Prime Data Recovery Services, 100% customer satisfaction is our priority. With years of expertise and advanced recovery technologies, we are committed to providing a positive experience for each client, recovering critical data efficiently and securely.
24/7 Emergency Data Recovery
For critical situations, our 24/7 emergency recovery service ensures that your data can be recovered in as little as 8 to 48 hours. Whether it’s a hardware failure or a time-sensitive business file, we’re available 365 days a year to recover your data quickly.
Remote Customer File Verification
Before the final data transfer, we offer a remote file verification session, allowing you to review the recovered data and ensure its accuracy and completeness. This ensures that you receive exactly what you need, with no surprises.
At Prime Data Recovery Services, we aim to provide personalized solutions tailored to your specific situation. From complex recovery cases to emergency scenarios, our team is dedicated to restoring your data and ensuring a smooth return to your daily operations.
Contact us today for professional and efficient NAS drive recovery services, and let us help you secure your critical data!
If you’re unable to access data stored on secondary storage, removable media, or files due to hardware failure, accidental deletion, virus or malware attacks, physical damage, or other unforeseen issues, data recovery can help. It involves retrieving inaccessible, lost, corrupted, damaged, or formatted data. Data recovery is essential if you’ve lost important data and need it restored.
Data recovery services can retrieve various types of data, including documents, photos, videos, audio files, emails, and more. They can also recover data from applications or databases. However, the success of the recovery process depends on the severity of the data loss.
The ability to recover lost data depends on the type and scope of the data loss. While some cases can recover almost all data, severe damage may prevent any meaningful data recovery. Although data recovery services cannot promise 100% recovery, skilled technicians who use advanced tools and techniques have a higher success rate.
The duration of the data recovery process depends on the complexity of the situation and the volume of data to be recovered. Simple cases may take a few hours or days, while more complex cases can take up to several weeks. Your service provider will offer an estimated timeline after evaluating your case.
The cost of data recovery services varies based on factors such as the severity of the data loss, the type of storage device, and the urgency of the recovery. Some providers may offer a free evaluation to give you an estimate of the price. It is important to inquire about all associated fees and charges before committing to a service.
Once your data has been successfully recovered, it is typically transferred to a new storage device, such as a USB drive or external hard drive, and then returned to you. For smaller amounts of data, it may be delivered electronically.
To prevent future data loss, consider taking several proactive steps: regularly back up your data, use reliable antivirus software, keep your operating system and applications updated, and handle your devices with care to avoid physical damage. Additionally, if you suspect any issues, promptly turn off your device to prevent further damage.