Privacy Policy
Effective Date: 01/01/2024
This Privacy Policy outlines the collection, use, disclosure, and management of personal data by Prime Data Recovery Services. By accessing or using our website at www.primedatarecovery.ca or engaging with our services, you agree to the practices detailed here. If you do not accept the terms of this policy, please discontinue the use of our website and services immediately. For any inquiries, please reach out to us at [email protected].
This policy applies to all personal data collected via our website and associated services, including marketing, sales, and events. It governs both voluntarily provided user data, data collected automatically, and information obtained from external sources.
Categories of Personal Data Collected
We collect personal data that you provide directly, such as your name, email address, phone number, and mailing address. For authentication purposes, credentials such as passwords and password hints are also collected. Payment details, including credit card information, are processed securely through third-party payment processors. By providing contact information, you consent to receive case updates and relevant communications. You may opt out of such communications at any time by responding “STOP” to our emails or text messages.
In addition, we automatically collect technical data, including IP addresses, browser types, device identifiers, operating systems, and language settings. This information helps us ensure the security of our website and supports analytics and performance enhancements. We may also obtain limited data from public databases, joint marketing partners, or other authorized third parties to supplement our data.
Purpose and Legal Basis for Processing
We process personal data to deliver requested services, manage payments, and offer customer support. Data is also used to secure our website, perform analytics, and improve service quality. In some cases, personal data may be used to comply with legal obligations, such as responding to court orders or government requests. With user consent, we may share testimonials and send targeted marketing communications. We do not sell personal data to third parties but may share it with payment processors, cloud storage providers, and marketing partners as required for service delivery.
Data Retention
Personal data is retained only for as long as necessary to meet the purposes described in this policy or as required by law. Once data is no longer needed, it is deleted or anonymized unless longer retention is mandated by applicable law.
Data Security Measures
We employ technical and organizational safeguards to protect personal data from unauthorized access, disclosure, or misuse. These measures include encryption, access controls, and secure storage. While we strive for complete data security, no method of internet transmission is entirely secure. For security concerns, please contact [email protected].
Minors and Data Collection
Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors. If we become aware of such a collection, we will promptly delete the data. If you believe that data from a minor has been collected, please contact [email protected].
User Rights and Data Requests
Depending on applicable privacy laws, such as the GDPR or CCPA, users may have rights to access, correct, delete, or restrict their personal data. Users may also object to data processing or withdraw consent for future use. To exercise these rights, please contact [email protected]. We will respond within 30 days, subject to identity verification and legal exceptions.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze performance. Users may manage or disable cookies through their browser settings, though certain features may be limited as a result. We also use Google Analytics to monitor website traffic and gather insights on user behavior. For more details, please review Google’s privacy policy.
Social Media and Third-Party Links
Our website integrates with social media platforms like Facebook and Twitter. Interactions with these platforms are governed by their respective privacy policies. Prime Data Recovery Services is not responsible for the privacy practices of third-party websites linked from our site, and we encourage users to review the privacy policies of any external sites they visit.
Testimonials and User-Generated Content
We may display customer testimonials with prior consent. If you wish to modify or remove a testimonial, contact us at [email protected]. Our blog, hosted by a third-party provider, may independently collect personal data; please review the provider’s privacy policy for more information.
Amendments to This Privacy Policy
Prime Data Recovery Services reserves the right to modify or update this Privacy Policy. Any significant changes will be communicated via email or clearly posted on our website. Continuing to use our services after changes are posted signifies acceptance of the revised policy.
Contact Information
For questions about this Privacy Policy or to exercise your data rights, please contact:
Prime Data Recovery Services
Address: 855 Alness St Unit #20, North York, ON M3J 2X3
Email: [email protected]
Phone: 416 661-1112
Website: www.primedatarecovery.ca